Return & Refund Policy 

At NiceFitters, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer easy returns and refunds under the following terms.

1. Eligibility for Returns

• Products must be returned within 7 days of delivery.

• Items must be unused, unwashed, and in original packaging with all tags intact.

• Sale items, personalized products, or items damaged due to misuse are not eligible for return.

2. Return Process

• Contact our customer support team to initiate a return.

• Provide your order number, product details, and reason for return.

• Our team will guide you with the return shipping instructions.

3. Refunds

• Once the returned item is received and inspected, a refund will be processed within 5–7 business days.

• Refunds will be made to the original payment method.

• Shipping charges are non-refundable, except in cases of damaged or incorrect products.

4. Exchanges

• Exchanges are available for same product replacements or size/color swaps depending on stock availability.

• Contact our support team to request an exchange and follow the return process.

5. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

• We will arrange for a replacement or full refund at no extra cost.

6. Contact Us

For any queries regarding returns or refunds, reach out to our support team via email, phone, or WhatsApp.

Shipping & Delivery Policy

At NiceFitters, we aim to provide fast, reliable, and transparent shipping for all your orders. Please read our shipping policy carefully to understand delivery timelines, charges, and procedures.

1. Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Only business days (Monday–Friday) are counted for processing and shipping.

• You will receive an order confirmation and tracking information once your order is dispatched.

2. Delivery Timeframes

• Orders are delivered within 7–12 working days after processing.

• Delivery times are calculated only in business days and may vary due to courier delays, weather, or other unforeseen circumstances.

3. Shipping Methods & Charges

• We offer standard shipping across Pakistan.

• Shipping charges are calculated at checkout based on your location.

• Free shipping may be available on eligible orders as per promotions.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or WhatsApp.

• You can track your order directly through our courier partner’s portal.

5. Shipping Restrictions

• We currently ship only within Pakistan.

• Please provide complete and accurate delivery information. NiceFitters is not responsible for delays or non-delivery due to incorrect addresses.

6. Damaged or Lost Shipments

• If your order is lost or damaged during transit, contact our support team immediately.

• We will investigate the issue and provide a replacement or refund as per our Return & Refund Policy.

7. Contact Us

For any queries related to shipping or delivery, reach out to our customer support team via email, phone, or WhatsApp.